Job Information
Apria Email Marketing Specialist - Lofta - (Hybrid) in San Diego, California
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after 30 days of employment
Employee stock purchase plan
Tuition reimbursement
Development opportunities to grow your career with a global company
JOB SUMMARY
As the Email Marketing Specialist, you will be responsible for executing our daily email communication across multiple brands, as well as developing strategies to improve customer engagement and retention. This will include managing email campaigns, SMS messaging, analyzing customer data, and implementing CRM strategies.
Annual Salary: $75,000- $90,000
Shift: (Hybrid) M-F Flexible hours - 3 days in office & 2 days working from home
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage and execute email campaigns using Klaviyo
Develop and implement retention strategies to improve customer engagement and repeat purchases. This includes referral and loyalty programs.
Analyze customer data and implement personalized marketing strategies
Collaborate with other team members to identify marketing opportunities for our existing customers
Monitor and report on the effectiveness of email, SMS, and repeat purchase behavior
Work with stakeholders to implement email and SMS best practices
Use A/B testing to validate email / SMS creative, copy and content
A strong understanding of customer journeys
Responsible for understanding our customer base and leveraging customer segmentation skills to manage our customer list
Driving retention and repeat rates
Qualifications:
3+ years of experience in email marketing or customer relationship management
Proficiency with Klaviyo or a similar email marketing platform
Strong analytical skills and experience with data analysis
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
High level of organization and attention to detail
Bachelors degree in communications, marketing, business management, or related fields
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
Life at O&M
When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.